Shipping policy

Shipping Policy

Thank you for visiting and shopping at givea-gift. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

  • Standard Processing: All orders are processed within 3-5 business days (excluding weekends and holidays).

  • Artisanal Quality Guarantee: Since many of our products are handcrafted, some orders may exceed the 5-business-day window. This ensures each piece meets our highest quality standards.

  • Notification: You will receive a shipment confirmation email once your order has officially departed from our facility.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following delivery options:

Shipping Method Estimated Transit Time Shipping Cost
Standard Shipping 15-20 Business Days $10.00 (FREE on orders over $99)
Expedited Shipping 8-15 Business Days $19.90 (Flat Rate)

Total Delivery Time = Order Processing Time + Transit Time

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will typically become active and traceable within 48 hours. You can use this number to monitor your package's progress in real-time.

4. Customs, Duties, and Taxes

givea-gift is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (including tariffs, VAT, and taxes) are the sole responsibility of the customer.

5. Damages & Issues

We take great care in packaging, but if your order arrives damaged, please contact us immediately:

  • Contact Email: giveagift.love@outlook.com

  • Requirement: Please provide clear photos of the damaged item and the original packaging.

    We will investigate the issue and provide a satisfactory solution (replacement or refund) as quickly as possible